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Air India said strong action will be taken against the caterer after a passenger finds a stone in the in-flight meal.

After a customer on an Air India flight reported finding a stone in her in-flight meal, the airline stated on Tuesday that it had taken the situation seriously and will take strong action against the caterer.

A female traveller on board AI 215 tweeted on January 8 that she discovered a stone in her in-flight meal and posted images to support her claim. The route of the flight was Delhi to Kathmandu.

The incident on AI 215 where a passenger discovered a stone in her in-flight meal has been seriously noted by Air India. A spokeswoman for Air India issued an apology to the passenger and expressed their heartfelt apologies for the event on Tuesday.

The spokeswoman stated, “We have brought up the issue with the caterer and will be taking strict action against the caterer.

The traveller Sarvapriya Sangwan tweeted on January 8 with the hashtag “Air India” that “You don’t need resources and money to ensure stone-free food Air India (@airindiain)”.

She shared images of the onboard food provided and identified it as being from flight AI 215. “Ms. Jadon, a crew member, was notified. This level of carelessness is inexcusable, she continued.

Air India replied to the tweet with the following statement: “This is worrying and we’re taking this up right now with our food team.”

“Please be patient until we return. We value you alerting us to this, the airline wrote in a tweet on January 8.

The Directorate General of Civil Aviation (DGCA) has recently focused attention on Air India, which is controlled by the Tata group, for failing to report cases of passenger misbehaviour on two overseas flights. Additionally, the regulator has sent the airline show-cause letters.



Hi, my name is Nisha and I'm an educational journalist based in India. I've always been passionate about the power of education to transform lives, and that's what led me to pursue a career in journalism focused on this area. I completed my Bachelor's degree in English from Hindu College in Delhi in 2013 and then went on to earn my Master's in Journalism and Mass Communication from the Indian Institute of Mass Communication in 2017. During my studies, I also completed several short-term courses on Education in India, Sociology, and other related subjects to deepen my knowledge in this field. I'm particularly interested in improving access to quality education in rural areas, where students often face significant challenges. I've worked on a number of initiatives to address this issue, including advocating for better policies, resources, and practices that can make a difference. As an educational journalist, I'm passionate about using my platform to highlight important issues in the education space. I've covered a wide range of topics, including the impact of technology in the classroom, innovative approaches to teaching and learning, and the challenges facing students from marginalized communities. One of the things I love most about my work is the opportunity to constantly learn and grow. I'm an avid reader and believe that reading is key to expanding one's knowledge and perspective. I'm always seeking out new ideas and insights to help me better understand the world around me. In summary, as an educational journalist, I'm dedicated to using my skills and expertise to make a positive impact in the field of education. I'm committed to improving access to quality education for all students and to using my platform to raise awareness about important issues in this area.

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