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Why is My Instagram Messenger Not Updating?


Are you facing issues with your Instagram messenger not updating? If your Instagram direct messages (DMs) are not loading or showing new messages, don’t worry – there are several potential solutions to fix this problem.

Common Reasons for Instagram Messenger Not Updating

There could be various reasons why your Instagram messaging app is not updating or refreshing. Some common causes include poor internet connectivity, app cache issues, outdated app version, or server-side problems.

Troubleshooting Steps

Check Your Internet Connection

Ensure you have a stable internet connection. Weak or unstable connectivity can cause issues with Instagram messenger not updating. Try switching between Wi-Fi and cellular data to see if it resolves the problem.

Force Quit and Restart the Instagram App

Sometimes, simply force quitting the Instagram app and restarting it can fix the issue. Close the app completely and reopen it to see if the messaging section is now updating.

Clear Instagram Cache and Data

Accumulated cache and data can cause app glitches. Clear the cache and data for the Instagram app to resolve potential issues. This will not delete your account or content but will reset the app.

Update Instagram to the Latest Version

Check if you are using the latest version of the Instagram app. Outdated versions can cause compatibility issues. Update the app to the latest version from the app store.

Restart Your Device

If the above steps don’t work, try restarting your smartphone or tablet. This can refresh the system and resolve any temporary glitches that may be causing the issue.

Check Instagram’s Server Status

Occasionally, Instagram may experience server-side issues, leading to messaging problems. Check Instagram’s official social media channels or third-party websites that monitor app status to see if there are any reported issues.


By following these troubleshooting steps, you should be able to resolve the issue of your Instagram messenger not updating. If the problem persists, you may need to contact Instagram’s support team for further assistance.

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