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Why is My Vivo Phone Not Turning On?


Is your Vivo smartphone refusing to turn on or boot up? A phone that won’t power on can be a frustrating experience, but fortunately, there are several potential solutions to this problem.

Common Reasons for a Vivo Phone Not Turning On

Battery Issues

One of the most common reasons for a phone not turning on is a depleted or faulty battery. If your Vivo phone’s battery is completely drained or damaged, the device won’t have the power to boot up.

Software Glitches

Occasionally, software glitches or bugs can cause a phone to become unresponsive and unable to turn on. This could be due to a recent update, app installation, or other software-related issues.

Hardware Malfunction

In some cases, a hardware malfunction, such as a problem with the power button, motherboard, or other internal components, can prevent the phone from turning on or booting up properly.

Troubleshooting Steps

Charge the Battery

First, try charging your Vivo phone’s battery for at least 30 minutes using the original charger and cable. If the phone turns on after charging, it indicates a drained battery was the issue.

Force Restart the Phone

If charging doesn’t work, try force restarting your Vivo phone. Press and hold the power button and volume down button simultaneously for at least 10 seconds to initiate a force restart.

Boot in Safe Mode

If your phone turns on but gets stuck on the Vivo logo or black screen, try booting it in safe mode. This can help identify if a third-party app or software issue is causing the problem.

Clear Cache Partition

Clearing the cache partition can sometimes resolve software glitches that may be preventing the phone from turning on properly. Refer to your Vivo phone’s user manual for instructions on how to clear the cache partition.

Perform a Factory Reset

If the above steps don’t work, you may need to perform a factory reset as a last resort. This will erase all data on your phone but can potentially resolve deep-rooted software issues that are causing the boot problem.

Seek Professional Assistance

If none of the troubleshooting steps resolve the issue, it’s likely a hardware-related problem. In this case, it’s best to seek assistance from an authorized Vivo service center or a qualified repair technician.


By following these troubleshooting steps, you should be able to identify and potentially resolve the reason why your Vivo phone is not turning on or booting up. However, if the issue persists, don’t hesitate to seek professional help to avoid further damage to your device.

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